Justin Heinze

Justin Heinze

Solutions Engineer | API Integrations + Customer Implementations

Minneapolis, MN

About

Customer-facing solutions leader with 12+ years spanning enterprise implementation, solutions architecture, and technical presales.

Lead Solutions Engineer at an API-first SaaS platform, owning discovery, demos, POCs, integration architecture, and implementation handoffs.

I turn API documentation and workflow diagrams into working demos that help customers make a decision. Then I stay close enough to implementation to make sure the promise holds up.

Skills

Technical

Workflow Automation (n8n, Zapier, Trigger.dev)

Technical

AI Agent Frameworks (Claude SDK, LangChain)

Technical

iPaaS & Data Orchestration

Technical

CRM & SFDC Workflows

Technical

AI / ML Platforms

Technical

Solutions Architecture

Technical

API/MCP Integrations

Technical

MCP

Technical

Languages

Python

Languages

JavaScript

Languages

GTM

Technical Demos & POCs

GTM

Enterprise Sales Cycles

GTM

Stakeholder Management

GTM

Revenue Operations

GTM

Experience

Lead Solutions Engineer + GTM Strategist

Orderful

2024 — Present

Minneapolis, MN

Lead technical sales and customer solution design for an API-first EDI platform serving enterprise integration and operations teams. Own technical discovery, tailored demos, POCs, security reviews, and late-cycle solution design across customer ERP, integration, and trading-partner environments.

  • Built a Chrome extension that runs as a native sidebar alongside the Orderful platform, allowing live posting and retrieval of transactions during demos and showing the complete platform workflow end to end
  • Built a demo and POC provisioning application that creates customer environments, applies time-based access gates, automatically revokes expired accounts, and tracks conversion from POC to customer
  • Served as the sole Solutions Engineer for two quarters in a function previously staffed by three, supporting more than $2M in year-to-date bookings and 100+ closed-won opportunities while meeting or exceeding SE-attributed targets for six consecutive quarters
  • Built and operate a seven-agent AI fleet plus reusable tools for six AEs and post-sales teams across research, demo preparation, customer handoffs, and product feedback; one workflow reduced partner research effort by roughly 80%
  • Created a standing, dollar-weighted product-gap backlog across a multimillion-dollar pipeline, converting recurring customer and deal evidence into structured Product prioritization input
REST APIsWebhooksEDIChrome Extensions APIn8nClaudeSalesforce

Senior Solutions Architect, Strategic Partnerships

SPS Commerce

2019 — 2024

Minneapolis, MN

Tap to expand

Senior Consultant

SPS Commerce

2017 — 2019

Minneapolis, MN

Tap to expand

Senior Business Systems Analyst, EDI

Donaldson

2015 — 2017

Minneapolis, MN

Tap to expand

Business Systems Analyst, EDI

Seagate Technology

2013 — 2015

Minneapolis, MN

Tap to expand

Education

MBA Information Systems

University of Arizona Global Campus

2013 — 2015

BBA Marketing

University of Minnesota Duluth

2005 — 2010

Projects

Easy Agents | AI + Automation Agency

Building Easy Agents with a small team to help businesses find stalled or repetitive work, improve the process, and implement the right mix of automation and AI agents. Developing an internal delivery stack for discovery, workflow design, human approval, implementation, and ongoing improvement.

n8nZapierTrigger.devHermesMCPDockerPostgreSQL

AI Sales Toolkit

Agentic workflow system that turns call transcripts, account context, and pipeline signals into deal briefs, demo preparation, follow-up, coaching, and customer handoff artifacts with human review before downstream updates.

ClaudeAPIsn8nStructured Workflows

Voice of Customer Aggregator

Workflow that aggregates signals from customer calls and internal conversations into structured product and sales feedback.

n8nZoom APISlack APIClaude